Concrete Archives - Basement Waterproofing, Crawl Space Encapsulation and Foundation Repair Experts Northwest OH

Poly Level Foam Installation | Sylvania, OH

by Ron Greenbaum | Dec 7, 2022

Project Manager: Dennis Judy Foreman: Josh Luchini Crew: JeVaughn Phillips Customer: Margie & Richard H. Location: Sylvania, OH 43560 ProblemMargie called into BDNW because they had concrete settlement on their side walk. It was not only an eyesore, but it could...

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Larry Hoffmann

19:32 11 Nov 22

We had an excellent experience with the staff of The Basement Doctor. From the office staff, project manager, foreman and crew, all have been informative, courteous, patient with our questions, and well informed of their products. We had the drainage system installed and crawl space treated for mold and encapsulated. Mike and his team were on time every day. He kept us informed of the work goals for each day, and reviewed with us what had been accomplished before he left for the day. The work area was always left clean. We were very pleased with the work done and highly recommend The Basement Doctor.

glenn white music

21:38 25 Aug 22

Had waterproofing done this past week by The Basement Doctor....the whole project went very smooth and turned out great. All the employees of the Basement Doctor were polite and professional and very easy to work with and converse.....The Supervisor on site kept us up to date on everything happening and was great to work with. Overall the experience for the 2 and half day project was pleasant and turned out great....will definitely recommend.

Terri Bryant

09:52 09 Jul 22

Very impressed with The Basement Doctor. Scott was very thorough with explaining everything with the contract and was very knowledgeable about the process. Garth and his crew were extremely friendly and did a fantastic job. They answered any questions that we had. They finished on time and we are very happy with the end result. We can finally use our basement the way we have always wanted. They are very hardworking fellows. Would definitely recommend The Basement Doctor to anyone who needs basement waterproofing. Thanks again!

xThat GuyX

01:14 23 Apr 22

The Basement Doctor did a great job! If there was any unexpected problems, we had nothing to worry about because The Basement Doctor fixed the problems. For example: A egress window that was purchased had been discontinued, and we learned that we may have two different colored window wells. The Basement Doctor was able to get the egress window and matching window wells, all we had to do was agree to the color change! The Foreman, Jamison Read, had a great crew who worked hard, showed up to work on time, and were very polite. I had no hesitation talking to or asking questions to any of the workers or the foreman! They all were very informative about the work they were doing and they all knew their jobs well. The crew were not afraid to do quality control checks while on the job. They noticed that a window that we purchased was slightly bent, and instead of installing a bad window, they refused to install a window that, " if I wouldn't put it on my house, I won't put it on your house."In summary, we are very pleased with the quality of work that the basement doctor provided, and we were pleased with everyone who was involved. Everything went smooth from start to finish! Thanks Basement Doctor!

15:41 18 Apr 22

We've had The Basement Doctor out to our house on multiple services.Sump Pump, Battery Backup System initially...Then a Water Evacuation Line Replacement when it collapsed several months later.They've been very good at helping us not only discuss the issues prior to repairs, but advise on the best way to do so.Brian and John are great guys!

Randy Thompson

16:35 05 Apr 22

The crew was fast and efficient and did exactly what they said they would do. The finished job looked great and our new sump pump is working great and quietly! I’m happy now that water that will find its way inside won’t be all over the basement floor! Excellent job from start to finish and a hassle free experience all around. I highly recommend Basement Doctor! I hope I never need them again, but if I do, they’ll be the first and only call I make!

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